Intercom
Customer Support profile for Intercom.
4.4(29 reviews)MatchFast editorial rating, not a verified user review average.
- Founded
- 2011
- Team size
- 1000+
- Rate band
- $74-$395/mo
- Website
- intercom.com
About Intercom
Considering Intercom for customer support work? MatchFast lists the company under Customer Support, Marketing. The profile describes its work this way: Customer messaging platform combining bots live chat and help center to build customer relationships. The profile also lists B2B, E-commerce, SaaS among its industries. Treat directory labels and the summary as a starting point; they do not establish that a team has worked on your exact problem. Ask for a recent project similar to your scope, the names or roles of the people who would deliver it, clear milestones, and the support included after handover. Compare the rate range, team information and project evidence shown below, and confirm current terms and source review details with the provider before deciding.
Expertise
Service lines
Industries served
Both lists come from terms already stored on this listing, so every chip is a real directory. Share of revenue per line is owner supplied and stays hidden until it is.
Reviews
The source supplies a score and a count only; it does not publish a per-star breakdown, so none is shown.
Client reviews
Client Reviews
No verified client reviews yet. Worked with Intercom? Share your experience. Reviews are email-verified and moderated before publishing.
Locations
San Francisco USA
Leadership
Eoghan McCabe
CEO AND CHAIRMAN OF THE BOARDEoghan built his first internet business in 2000 and went on to found Contrast, a software development company that built products for startups and enterprises alike.
Des Traynor
CHIEF STRATEGY OFFICER & CO-FOUNDERDes Traynor is Co-founder and Chief Strategy Officer of Fin, sitting on the company's Board of Directors. He has led many teams within Fin - including Product, Marketing, Customer Support, and Content - and today oversees Fin's R&D team in the Dublin and London offices.
Paul Adams
CHIEF PRODUCT OFFICERPaul Adams is Fin's Chief Product Officer, leading the Product Management, Product Design, Data Science, and Research teams. He advised Fin before joining, later becoming a member of what was then only a 14-person company.
Fergal Reid
CHIEF AI OFFICERFergal specializes in navigating the space between ‘what to build’ and ‘how to build it’ for Data and ML products. With a PhD in machine learning, he has a track record of building world-class engineering and product teams.
Archana Agrawal
PRESIDENTArchana Agrawal is President at Fin, leading go-to-market strategy and the Sales, Marketing, Success and Solutions, and Support teams.
Darragh Curran
CHIEF TECHNOLOGY OFFICERDarragh Curran is the Chief Technology Officer at Fin, leading Product Engineering, Growth Engineering, Infrastructure, Security, and IT teams. He has scaled and evolved engineering teams and culture at Fin since 2012.
Ciaran Lee
CHIEF ENGINEER & CO-FOUNDERCiaran Lee is Chief Engineer and Co-founder at Fin. He served as Chief Technology Officer for 10 years before taking a break for family and angel investing.
Jordan Neill
CHIEF OPERATING OFFICERJordan is a homegrown Fin leader who rose through the engineering organisation to Senior Vice President of Engineering before becoming Chief Operating Officer. He holds a Computer Science degree from Trinity College Dublin.
Dan Griggs
CHIEF FINANCIAL OFFICERDan Griggs is the Chief Financial Officer of Fin, leading Financial Planning & Analysis, and Accounting.
Lauren Cullen
SVP, PEOPLELauren Cullen is Senior Vice President of People at Fin. She directs People Operations, Total Rewards, People Programs, Business Partners, Recruitment, and Real Estate and Workplace Management.
What we checked
3 of 5 verified. The rest are supplied by the listing owner.
- Rating and review count read from a live third-party profile
- ✓Rate band, team size and founding year cross-checked
- ✓Working website on the company own domain
- Portfolio and named clients supplied
- ✓Named leadership on record
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