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Zoom

The verb for video meetings – reliable calls at any scale.

4.5
(36 reviews)
Visit Website
  • PriceFree – $21.99/mo
  • Founded2011
  • HQSan Jose, US
  • Employees5,000+

About Zoom

Zoom became the meeting standard by working every time: one-click joins, rock-solid video at scale, and now AI Companion summarizing meetings and drafting follow-ups free on paid plans. Webinars, rooms, and phone extend it into a full comms platform.

Key Features

  • HD meetings with recording
  • AI Companion summaries
  • Breakout rooms
  • Webinars up to 10K
  • Team chat and phone

Pros & Cons

Pros

  • Join reliability set the standard
  • AI Companion summaries included
  • Scales to webinars/events

Cons

  • 40-minute cap on free groups
  • Feature sprawl in admin

Frequently Asked Questions

How long can free meetings run?
40 minutes for groups; one-on-ones unlimited.
What is AI Companion?
Included AI that summarizes meetings and drafts recaps on paid plans.
Zoom vs Teams/Meet?
Zoom still wins on join-reliability and external-guest simplicity.

Reviews

4.5

36 reviews

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Best For

Businesses that cannot afford a meeting to fail.

Use Cases

Video meetings that non-technical participants can always join
Webinars and large events with registration and Q&A
Remote-team standups with AI meeting summaries
Telehealth, tutoring, and client calls with waiting rooms
Phone system replacement through Zoom Phone for businesses

Pricing Details

Zoom free allows 40-minute group meetings with 100 participants — the famous timer. Pro (about $13–15/month) removes limits and adds cloud recording plus the AI Companion for summaries. Business tiers add SSO and webinars scale separately. For occasional calls, free plus a restart mid-meeting still works fine.

Security & Trust

Zoom now offers optional end-to-end encryption for meetings, waiting rooms, passcodes, and host controls that ended the “Zoombombing” era. AI Companion features process meeting content — review workspace policies on recording consent. SOC 2 and HIPAA-eligible configurations serve regulated industries.

Alternatives To Consider

Google Meet is free for 60-minute calls inside every Google account and needs no installs, while Microsoft Teams bundles with 365 for corporate life. Around and Whereby offer lighter-weight vibes for startups. For webinars, StreamYard and Riverside target creators with better production tools.

Editorial Verdict

Zoom is still the most reliable way to put strangers in a video call — clients, grandparents, and job interviews all just work. Teams and Meet win on bundle economics inside their ecosystems, and Zoom’s AI summaries are now table stakes. As the neutral default for external calls, Zoom keeps the crown.

Sources & Review Notes

Last reviewed: July 26, 2026